![]() ![]() Every order is in the system even if you can't view it. Thanks for your patience as we finalize this data entry - and it's a good thing as you can see clearly and verify that things are reserved for you, and we will be able to rapidly fill the pledges when product arrives! Everyone will get their items, and if there is an issue and you cannot see your order, contact customer care and we will get it handled. There are a few people who have answered the survey more recently that we need to import yet (<10) and there are several people who have not yet answered their survey (please get that done if you haven't already, so we can get your pledge imported for you!) We will work on updating those people this week, so if you have finished your survey and you're not in there yet, please send a message through Kickstarter and we will verify we have the details. You can (and we would like you to) update any details about yourself and your address in the "My Account" section on the store as well as update any email or mailing options. Your pledge order may contain a bundle that includes the physical items for the deluxe tiers (EMMA-DELUXE) or for the premium tiers (EMMA-PREMIUM). Once you log into your account, you should see your Kickstarter pledge in there, unless you had an order which had no physical items. If you have trouble and cannot login, please contact customer care as above. Your order account is tied to your pledged e-mail address or the e-mail address you provided. If you can't get it working, you may contact customer care - please include your email address and all of your contact details (name/address/etc.) ![]() To activate it, please login at using the email address you used for your Kickstarter pledge and then use the password recovery to set a new password. If you have not, or have not purchased from us for a very long time, an account was created for you using the Kickstarter e-mail address for your pledge. If you have purchased from us before, you can use the same login you would use normally. These orders will be accepted through .Įveryone who supported this project now has a account. Today begins all backers' ability to purchase additional Blu-ray titles and the Emma Victorian Art Book through our post-campaign "slacker backer" option. Updated Emma Slacker backer begins today! ![]()
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